About HealthONTime
HealthONTime is a technology-driven healthcare platform focused on making healthcare simple, accessible, and convenient. We enable customers to discover, compare, and book diagnostic lab tests, health checkups, preventive healthcare services, and other healthcare solutions from trusted healthcare providers.
About the Role
We are looking for a Partner Onboarding Manager to join our Business Development / Partner Management team. The role will be responsible for identifying, onboarding, and managing diagnostic laboratories, hospitals, clinics, and other healthcare service providers on the HealthONTime platform.
What You Will Do
- Identify and approach potential healthcare partners including diagnostic laboratories, hospitals, clinics, and healthcare service providers.
- Manage the complete partner onboarding process from initial discussion to successful launch on the HealthONTime platform.
- Build and maintain strong relationships with healthcare partners.
- Negotiate commercial terms, pricing, margins, service levels, and other partnership requirements.
- Coordinate with Operations, Legal, Finance, Technology, and Customer Support teams for smooth partner onboarding.
- Ensure partner documentation, agreements, pricing, services, and other required information are completed accurately.
- Work with partners to expand HealthONTime's healthcare service offerings and coverage across different locations.
- Monitor partner performance, service quality, turnaround time, cancellations, and customer feedback.
- Identify operational gaps and work with partners to resolve issues and improve service quality.
- Maintain the partner onboarding pipeline and regularly report progress and business opportunities.