About HealthONTime

HealthONTime is a technology-driven healthcare platform focused on making healthcare simple, accessible, and convenient. Our platform enables customers to discover, compare, and book diagnostic lab tests, health checkups, preventive healthcare services, and other healthcare solutions from trusted healthcare providers.

About the Role

We are looking for a Product Manager I to join our Product Management team and help build intuitive, reliable, and scalable digital healthcare experiences.

You will work across the customer journey including discovery, search, booking, payments, order management, reports, engagement, and retention. You will collaborate closely with Engineering, Design, Operations, Business Development, Marketing, and Customer Support teams to identify customer problems and turn them into effective product solutions.

What You Will Do

Own key areas of the HealthONTime customer journey, including discovery, booking, conversion, engagement, and retention.
Manage the product lifecycle from identifying problems and defining requirements to development, testing, launch, and continuous improvement.
Create clear product requirements, user stories, workflows, and acceptance criteria for engineering and design teams.
Understand customer behaviour and identify friction points across website and mobile experiences.
Define and track key product metrics such as conversion rate, booking completion, cancellations, repeat bookings, customer engagement, and retention.
Use data, customer feedback, market insights, and experimentation to prioritise product improvements.
Work closely with Engineering and Design teams to deliver simple, intuitive, and scalable product experiences.
Collaborate with Business Development, Operations, Marketing, Finance, and Customer Support teams to translate business requirements into product solutions.
Identify opportunities to use AI and automation to improve customer experience, internal operations, partner management, and overall platform efficiency.
Conduct competitor and market analysis to identify emerging healthcare and consumer technology trends.
Prioritise the product roadmap based on customer impact, business value, effort, and strategic objectives.
Take ownership of product outcomes rather than focusing only on feature delivery.

2-4 years of overall professional experience, preferably with experience in product management, product development, business analysis, or a related role.
Experience working on consumer-facing digital products, marketplaces, e-commerce, health-tech, fintech, or transactional platforms will be preferred.
Strong understanding of product management fundamentals including user journeys, PRDs, prioritisation, product metrics, experimentation, and feature launches.
Strong analytical and problem-solving skills with the ability to use data to make product decisions.
Understanding of analytics tools, dashboards, funnels, conversion metrics, cohort analysis, or SQL will be an advantage.
Interest in and practical understanding of AI tools, automation, and emerging technologies and how they can improve digital products and business processes.
Ability to convert ambiguous business or customer problems into clear product requirements and actionable solutions.
Strong written and verbal communication skills.
Ability to collaborate effectively with Engineering, Design, Operations, Business Development, Marketing, and Customer Support teams.
Strong ownership, attention to detail, and ability to operate effectively in a fast-paced startup environment.

Why Join HealthONTime?

Build digital products that can simplify how customers discover and access healthcare services.
Work on real-world challenges across diagnostics and preventive healthcare.
Take ownership of important customer journeys and product decisions.
Work closely with technology, operations, healthcare partners, and business teams.
Opportunity to contribute to the growth of an evolving healthcare technology platform.

Equal Opportunity

HealthONTime is committed to providing equal employment opportunities. Employment decisions are based on business requirements, qualifications, skills, experience, competence, and merit, without discrimination on the basis of legally protected characteristics.

Product Manager

Requirements